Who we are
Our website address is: https://www.contemplativecoaching.co.uk.
Phone: 077 41 900 360
E-mail: susancameracoach@icloud.com
Privacy notice created 6 January 2023
The type of information we collect
We currently collect and process the following information:
• Personal identifiers such as name, telephone, and email addresses
• Customer financial information
• Website user statistics
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- As part of a contract for services
- To keep you informed through an email newsletter of coaching tips and service developments
.
We use the information that you have given us in order to:
We may share this information on occasion with third party organisations in order to fulfil orders placed by you
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Susan Blagden susancameracoach@icloud.com
(b) We have a contractual obligation.
How we store your personal information
We keep details of your name, telephone, and email address whilst we are working with you and brief notes of our sessions together. After one year from the end of the contract, the notes will be securely, digitally shredded.
For the purposes of tax, your name, telephone, email address, and financial details plus the dates of our sessions together will be held for five years. After this they will be securely, digitally shredded.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at susancameracoach@icloud.com Tel: 077 41 900 360 if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at susancameracoach@icloud.com tel: 077 41 900 360
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk